Description
Vrobo confirms orders before shipping and validates delivery feedback through IVR-powered Robo calls, WhatsApp, SMS, and email. We make up to 3 trials to ensure accurate order fulfillment and detect fake shipping updates.
How Vrobo Works:
Two powerful services to prevent failed deliveries
Order Confirmation
Before shipping any order, Vrobo automatically verifies delivery details with customers through multiple channels.
- IVR-powered Robo calls with 3 attempts
- Smart WhatsApp chat analysis
- SMS and email backup
Shipping Verification
When shipping companies report failed deliveries, Vrobo verifies the status directly with customers to detect fake reports.
- Verify shipping status with customer
- Detect fake rejection reports
- Update customer contact info
Smart Communication
Vrobo uses an intelligent system across different channels to ensure maximum response and reach.
- Start with IVR-powered Robo calls
- Switch to smart WhatsApp chat
- Fallback to SMS and email
Instant Updates
Automatic updates to your e-commerce platform and shipping partners when order status or customer information changes.
- Real-time platform updates
- Instant merchant notifications
- Shipping company alerts
Features:
Comprehensive Order Confirmation and shipping confirmation platform
- Pre-Shipping Validation: Validate order details with customers through IVR-powered Robo calls before shipping to prevent delivery issues and reduce costs.
- Shipping Status Verification: Detect fake delivery reports by verifying shipping status directly with customers through multiple communication channels.
- Smart Communication: Strategic communication sequence with 3 Robo-IVR call attempts, followed by WhatsApp with smart analysis, SMS, and email.
- Brand Integration: Customized voice messages and templates for each brand to maintain consistent and professional communication.
- Platform Integration: Seamless integration with Shopify, WooCommerce, and other platforms for automatic order status updates.
- Real-time Updates: Instant notifications to merchants and shipping partners when fake updates are detected or customer information changes.
Support
For support and documentation, please visit the plugin’s support forum or contact the developer.
Installation
- Upload the plugin files to the
/wp-content/plugins/vrobodirectory, or install the plugin through the WordPress plugins screen directly. - Activate the plugin through the ‘Plugins’ screen in WordPress
- Navigate to WooCommerce > Vrobo Settings to configure the plugin
- Set up your API keys and webhook endpoints as needed
FAQ
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Is this plugin compatible with the latest version of WooCommerce?
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Yes, Vrobo is regularly updated to ensure compatibility with the latest versions of WooCommerce and WordPress.
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Can I use this plugin with other WooCommerce extensions?
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Yes, Vrobo is designed to work alongside other WooCommerce extensions without conflicts.
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How do I configure the API integration?
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Navigate to WooCommerce > Vrobo Settings in your admin dashboard to configure API keys and endpoints.
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Is the plugin secure?
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Yes, Vrobo follows WordPress security best practices including proper nonce verification, data sanitization, and secure API authentication.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“Vrobo” is open source software. The following people have contributed to this plugin.
Contributors
Translate “Vrobo” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
2.3.2
- Restored stable functionality and UI consistency
- Improved order management interface
- Enhanced plugin stability and performance
2.3.1
- Fixed View Order button functionality – now properly opens WooCommerce order edit page
- Restored proper status color styling with modern badge design
- Enhanced UI consistency and improved user experience
- Fixed JavaScript click handlers for better order management
2.2.2
- Fixed critical bug: API validation option name mismatch preventing orders from being sent to webhook
- Updated compatibility to WordPress 6.8
- Enhanced order processing reliability
2.2.1
- Fixed WordPress coding standards compliance issues
- Improved nonce verification for enhanced security
- Optimized database queries with proper caching
- Enhanced API error handling
- Updated documentation
2.2.0
- Added advanced order filtering capabilities
- Improved webhook reliability
- Enhanced admin interface
- Bug fixes and performance improvements
2.1.0
- Initial release with core functionality
- Order management system
- API integration capabilities
- Admin dashboard implementation