Title: Appinio Chat
Author: appinio
Published: <strong>Июл 17, 2026</strong>
Last modified: Июл 17, 2026

---

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# Appinio Chat

 By [appinio](https://profiles.wordpress.org/appinio/)

[Download](https://downloads.wordpress.org/plugin/appinio-chat.1.4.0.zip)

 * [Details](https://tg.wordpress.org/plugins/appinio-chat/#description)
 * [Reviews](https://tg.wordpress.org/plugins/appinio-chat/#reviews)
 *  [Installation](https://tg.wordpress.org/plugins/appinio-chat/#installation)
 * [Development](https://tg.wordpress.org/plugins/appinio-chat/#developers)

 [Support](https://wordpress.org/support/plugin/appinio-chat/)

## Description

Appinio Chat adds a customizable AI assistant widget (`<app-in-chat>` web component)
to every page of your WordPress site. The widget answers visitor questions, recommends
products, and can be fully themed to match your brand.

The plugin is a thin integration layer: all AI, indexing, and chat logic runs on
the Appinio cloud service. You need an Appinio account and a Web Channel ID to use
it.

#### Features

 * Floating chat widget — light or dark theme, bottom-left or bottom-right position.
 * Full visual customization — title, subtitle, logo, accent color, and 8 CSS color
   variables + body/heading fonts.
 * Multilingual — auto-detects language via Polylang, WPML, or the WordPress locale.
 * Translatable strings (title, subtitle, price prefix) via Polylang String Translation
   or WPML.
 * Loads as a deferred ES module from the Appinio CDN — zero performance impact 
   on your site.

#### Requirements

 * WordPress 6.3+
 * PHP 8.1+
 * An active Appinio account — [sign up at app-in.io](https://app-in.io).

### External services

This plugin relies on the Appinio cloud service to provide the AI chat functionality.
It is **not** self-hosted.

**What is sent and when:**

 1. On every front-end page load, the plugin outputs a `<script>` tag that loads the
    Appinio chat widget JavaScript from `https://cdn.app-in.io/v1/chat.js`. The visitor’s
    browser fetches this file directly from Appinio’s CDN. Appinio receives standard
    HTTP request metadata (IP address, user agent, referrer).
 2. When a visitor opens the chat and sends a message, the widget sends the message
    text, the configured Web Channel ID (Site ID), and the session identifier to Appinio’s
    API (`https://api.app-in.io`). Appinio processes the message with an LLM and returns
    a response.
 3. No data is sent to Appinio from the WordPress admin — configuration is stored locally
    in the site’s options table.

**Terms and privacy:**

 * Terms of Service: [https://app-in.io/terms](https://app-in.io/terms)
 * Privacy Policy: [https://app-in.io/privacy](https://app-in.io/privacy)

Using this plugin means the chat widget script runs in visitors’ browsers and end-
user chat messages are transmitted to Appinio. Please update your own site’s privacy
notice accordingly.

### Support

 * Bug reports and feature requests: [github.com/app-in-io/appin-chat/issues](https://github.com/app-in-io/appin-chat/issues)

## Screenshots

[⌊Chat widget open on the front end — header with logo, title, subtitle, and message
input.⌉⌊Chat widget open on the front end — header with logo, title, subtitle, and
message input.⌉[

Chat widget open on the front end — header with logo, title, subtitle, and message
input.

[⌊WordPress admin settings page — Site ID, appearance options (title, subtitle, 
logo, theme, position, language, accent color, price prefix).⌉⌊WordPress admin settings
page — Site ID, appearance options (title, subtitle, logo, theme, position, language,
accent color, price prefix).⌉[

WordPress admin settings page — Site ID, appearance options (title, subtitle, logo,
theme, position, language, accent color, price prefix).

## Installation

 1. Upload the plugin zip via **Plugins  Add New  Upload Plugin**, or install from 
    the WordPress.org plugin directory.
 2. Activate the plugin.
 3. Go to **Settings  Appinio Chat**.
 4. Enter your Appinio **Web Channel ID** (Site ID) and save.
 5. Optionally customize title, subtitle, logo, theme, position, colors, and fonts.
 6. Optionally enable **Auto-open** under **Behavior** to have the chat open by itself
    a few seconds after the page loads.

The widget appears on the front end as soon as a Site ID is set.

## FAQ

### Do I need an Appinio account?

Yes. The plugin is a front-end integration for the Appinio cloud service. Get a 
free Web Channel ID at [app-in.io](https://app-in.io).

### Does this work without WooCommerce?

Yes. Appinio Chat has no WooCommerce dependency.

### Can I translate the chat title and subtitle?

Yes. With Polylang, the plugin auto-registers `appinio_chat_title`, `appinio_chat_subtitle`,
and `appinio_chat_price_prefix` via `pll_register_string()` — translate them in **
Languages  String Translations**. With WPML, the same strings are registered via`
wpml-config.xml` — translate them in **WPML  String Translation**.

### How is the widget language chosen?

In this order: Polylang current language  WPML current language  manual setting 
in **Settings  Appinio Chat**  the WordPress site locale (first two characters, 
e.g. `de_DE`  `de`).

### Can I change the colors?

Yes. The **Custom Colors** section in **Settings  Appinio Chat** lets you override
8 CSS custom properties (primary, surface, text, border, message backgrounds, etc.)
and the body/heading fonts.

### Where is the widget rendered?

In the site footer (`wp_footer` hook), as an `<app-in-chat>` web component. The 
widget script is loaded as a deferred ES module from the Appinio CDN.

### Can the chat open automatically?

Yes. Under **Behavior** in **Settings  Appinio Chat**, set **Auto-open** to «Once
per session» (opens only the first time per visit) or «Every page load», and set
the delay in seconds. It is off («Never») by default. If the visitor opens or closes
the chat before the delay elapses, the automatic open is cancelled.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Appinio Chat” is open source software. The following people have contributed to
this plugin.

Contributors

 *   [ appinio ](https://profiles.wordpress.org/appinio/)

“Appinio Chat” has been translated into 1 locale. Thank you to [the translators](https://translate.wordpress.org/projects/wp-plugins/appinio-chat/contributors)
for their contributions.

[Translate “Appinio Chat” into your language.](https://translate.wordpress.org/projects/wp-plugins/appinio-chat)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/appinio-chat/), check
out the [SVN repository](https://plugins.svn.wordpress.org/appinio-chat/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/appinio-chat/) by
[RSS](https://plugins.trac.wordpress.org/log/appinio-chat/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.4.0

 * The plugin is now called **Appinio Chat**. The name, the settings page address
   and the download link all move from «appin-chat» to «appinio-chat», as required
   by the WordPress.org plugin directory’s rule that a plugin use one distinct prefix
   throughout. Your settings, the chat widget and its behavior are unchanged. Bookmarks
   to the old settings page address stop working — reach it at Settings  Appinio
   Chat.
 * Upgrading from 1.2.1 or older? Your Site ID and colours are not carried over 
   and must be entered once more. Upgrading from 1.3.0 keeps everything.
 * Translations (English, German, Estonian, Dutch, Ukrainian) continue to work.

#### 1.3.0

 * Internal rename required by the WordPress.org plugin directory: every setting
   the plugin stores is now named `appinio_chat_*` instead of `appin_chat_*`. Your
   settings are migrated automatically on upgrade — nothing to re-enter.
 * WPML only: the chat title, subtitle, and price prefix are registered as admin
   texts under their new names, so their existing translations do not carry over—
   re-translate them once in WPML  String Translation. Polylang translations are
   unaffected.
 * Uninstalling the plugin now removes every setting it created, including the two
   auto-open settings, which were previously left behind. On a multisite network,
   settings are now removed from every site.

#### 1.2.1

 * Maintenance: smaller plugin package — internal development files are no longer
   bundled.

#### 1.2.0

 * Updated the plugin author and WordPress.org contributor to appinio.
 * Synced this changelog with all released versions.

#### 1.1.4

 * Maintenance: hardened the release notification tooling.

#### 1.1.3

 * Removed the duplicate Author URI from the plugin header (WordPress.org directory
   requirement).

#### 1.1.2

 * Confirmed compatibility with WordPress 7.0 («Tested up to» bumped).

#### 1.1.1

 * Maintenance: new plugin zip distribution channel; WordPress.org deploy paused
   until directory approval.

#### 1.1.0

 * Added Auto-open: optionally open the chat window a few seconds after the page
   loads — never (default), once per session, or on every page load — configurable
   in a new Behavior section. Translations updated (de, et, nl, uk).

#### 1.0.0

 * Initial release.
 * Settings page with Connection, Appearance, and Custom Colors sections.
 * Front-end widget rendering via `<app-in-chat>` web component.
 * CDN-loaded chat widget as a deferred ES module.
 * Multilingual support: Polylang, WPML, and WordPress locale fallback.
 * CSS custom properties for full color and font theming.

## Meta

 *  Version **1.4.0**
 *  Last updated ** 1 рўз ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.3 or higher **
 *  Tested up to **7.0.2**
 *  PHP version ** 8.1 or higher **
 *  Languages
 * [Dutch](https://nl.wordpress.org/plugins/appinio-chat/) and [English (US)](https://wordpress.org/plugins/appinio-chat/).
 *  [Translate into your language](https://translate.wordpress.org/projects/wp-plugins/appinio-chat)
 * Tags
 * [AI](https://tg.wordpress.org/plugins/tags/ai/)[assistant](https://tg.wordpress.org/plugins/tags/assistant/)
   [chat](https://tg.wordpress.org/plugins/tags/chat/)[chatbot](https://tg.wordpress.org/plugins/tags/chatbot/)
   [multilingual](https://tg.wordpress.org/plugins/tags/multilingual/)
 *  [Advanced View](https://tg.wordpress.org/plugins/appinio-chat/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/appinio-chat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/appinio-chat/reviews/)

## Contributors

 *   [ appinio ](https://profiles.wordpress.org/appinio/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/appinio-chat/)